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Published May 10, 2024

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Navigating the New: Innovation in Tourism and Hospitality

In a dynamic discussion on Italy's tourism landscape, industry leaders converged to explore the synergy between innovation, investment, and sustainability. From Giovanna Della Posta's insights on fostering cooperation to Antonio Gonzales' emphasis on experiential hospitality, the session unveiled a roadmap for revitalizing Italy's tourism sector through collaborative endeavors.

Session Speakers: 

Andrea Delfini

Andrea Delfini

Chairman and CEO of Blastness

Antonio Gonzales

Antonio Gonzales

Chairman & GCEO of Sunset Hospitality Group

Giampiero Schiavo

Giampiero Schiavo

CEO of Castello SGR

Giovanna Della Posta

Giovanna Della Posta

CEO of Invimit SGR

Massimiliano Morrone

Massimiliano Morrone

CEO of UnipolSai Investimenti SGR

Thanos Michaelides

Thanos Michaelides

President of the Cyprus Hotel Association

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Key Takeaways

  • Collaboration between governments and private entities is crucial for attracting investments and fostering economic growth in the tourism sector.
  • The pandemic accelerated digital trends, leading to a surge in online distribution channels and highlighting the importance of digital innovation in enhancing the tourism experience.
  • Long-term investments, particularly from international partners like the UAE, have the potential to transform Italy's tourism infrastructure and drive sustainable growth.
  • Innovation, both in terms of technological advancements and experiential offerings, is essential for Italy to remain competitive and appeal to modern travelers' evolving preferences.
  • Addressing sustainability concerns, including reducing carbon footprints and preserving cultural heritage, is imperative to ensure the long-term viability of Italy's tourism industry.

In a recent session, led by moderator Sergio Luciano, industry experts explored the intersection of innovation, investment, and sustainability in Italy’s tourism sector. Giovanna Della Posta of Invimit SGR emphasized the importance of cooperation in attracting investments, highlighting tourism as a key driver of economic growth. Andrea Delfini from Blastness discussed the impact of digitalization on the hotel sector, showcasing significant growth in online distribution channels post-pandemic.

Massimiliano Morrone of UnipolSai Investimenti SGR delved into the long-term nature of investments, citing examples of successful partnerships between Italian and UAE investors. Giampiero Schiavo of Castello SGR underscored the need for innovation to enhance Italy’s tourism offerings, emphasizing the potential for economic and social revitalization.

Thanos Michaelides of the Cyprus Hotel Association highlighted the role of artificial intelligence in shaping tourists’ choices and addressing sustainability concerns. Antonio Gonzales of Sunset Hospitality Group emphasized the importance of experiential hospitality and leveraging Italy’s cultural heritage to attract visitors.

Overall, the session underscored the importance of collaboration between public and private sectors to drive innovation and sustainability in Italy’s tourism industry, ensuring its long-term success and resilience.

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